Michigan issues Request for Proposals for Michigan Integrated Crisis and Access Line Staffing Service

From MDHHS: For More Info, Go Here…

The Michigan Department of Health and Human Services (MDHHS) and the Department of Technology, Management & Budget (DTMB) have issued a Request for Proposals (RFP) to staff the Michigan Integrated Crisis and Access Line (MCAL), a new behavioral health integrated crisis and access system.

The vendor will work with MDHHS to develop and operate a command center that provides
crisis line services and leverages a variety of communication methods, including but not
limited to phone, text, email, chat and application, to support persons in crisis and facilitate
coordinated access to care for all essential services cited in the Michigan Mental Health Code
at MCL 330.1206.

These services include but are not limited to: suicide prevention, behavioral health supports
and services, substance use disorder treatment and rehabilitation services. MCAL will be
available for anyone in the state in need of behavioral health and/or crisis response services.

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