Electronic Visit Verification: CMS Offers Guidance on “Good Faith Effort” Extensions for States

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Section 12006(a) of the 21st Century Cures Act mandates that states implement Electronic Visit Verification (EVV) for all Medicaid personal care services and home health services that require an in-home visit by a provider.

EVV is required for all Medicaid-funded personal care services by January 1, 2020 and for home health services by January 1, 2023, unless the state receives a CMS authorized “good faith effort (GFE)” exemption. The Centers for Medicare & Medicaid Services (CMS) recently released guidance for states to apply for this exemption, which provides up to one year of extra time to come into compliance with EVV if needed.

View the GFE extension guidance and form and additional information and resources on EVV.

CMS has responded to approximately 500 EVV related inquiries from states and stakeholders through their evv@cms.hhs.gov mailbox. That mailbox remains available for questions and comments.

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